Services

Services

SERVICES

Mid-Atlantic Consultants is a full service company specializing in Project Management, Service Management,
Client and Account Management, IT and Desktop Support, and Business Operations and Support.

PROJECT MANAGEMENT

As experts in Project Management, we utilize the PMP principles to plan, organize, and manage your business resources, to effectively meet project goals. Mid-Atlantic Consultants will supervise all necessary coordination over the duration of the project in order to ensure timely and cost-effective project completion.

SERVICE MANAGEMENT

We are dedicated to providing quality customer service in order to maintain growth and customer loyalty in the business market. We provide effective leadership strategies to guide your business and team toward an efficient and successful project completion.

CLIENT AND ACCOUNT MANAGEMENT

We have the experience and resources to increase your account base through our diligent research, assertive salesmanship, and consistent follow-up. We believe in person-to-person contact with our clients. We provide effortless accessibility to our company personnel, ensuring our clients always have complete and up-to-date information regarding their accounts. Our goal is to create a satisfying and enjoyable experience for our clients, while meeting sales goals.

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IT AND DESKTOP SUPPORT

Mid-Atlantic Consultants provides support for software related issues, such as virus and spyware infections, and other operating system issues. We provide hardware support for diagnosing and repairing hardware-related issues. We coordinate and support the upgrade of computer software and hardware. We also provide the installation of telephone equipment.

BUSINESS OPERATIONS AND SUPPORT

Mid-Atlantic Consultants will conduct a review of your business in order to identify business operational challenges and develop a plan to optimize business processes. We also provide strategic planning and financial analysis for individual projects. We will oversee and provide support during system upgrades and enhancements.

TELECOMMUNICATION EQUIPMENT INSTALLATION

We install inmate telephones; server installations; WAP’s; kiosks and a variety of other telecommunication equipment customized to meet your needs.

OTHER SERVICES

We offer a variety of services to meet the individual needs of each client. Let us show you how we can help.